Bókun Subscription Plans - FAQ
Get answers to your questions about the Bókun Subscription plan, payment options, commission, and more.
What are my new subscription plan options for Bókun?
The FREE plan allows you to connect your Experiences to Viator, manage offline bookings. This is a great option for someone just getting started or only looking for a small number of distribution channels.
The PRO plan gives you access to an entire suite of tools to run and grow your business. You can have unlimited users within your account, and manage bookings and availability across a variety of channels, such as offline, direct online, OTA and reseller channels. As part of this plan, you will also get a booking website and/or booking widget to grow your direct online bookings.
Further information on the available subscription plan options can be found here. If you’re not seeing existing Bókun features that your business uses, please contact our support team at support@bokun.io, and we’ll assist you.
How do I know which plan is right for my business?
The PRO plan is the right plan for the vast majority of our customers. We’ve deliberately packaged the right combination of powerful features at a low price to help anyone start and grow a tours and activities business. The PRO plan also provides access to the Bókun App store.
For a customer that only wants to connect to Viator and only needs a single user account, the FREE plan is a good option.
I only want to connect with Viator. How much will I pay if I do not want to use your online booking engine?
For a customer that only wants to connect to Viator and only needs a single user account, the FREE plan is a good choice.
Are offline bookings free of charge?
There is no direct charge for offline bookings on either the FREE or the PRO plan.
How will I be billed?
The credit card attached to your Bókun account will be charged $49 at the time you switch to PRO. Transaction fees that occur during your current billing period will be billed at the start of your next billing period.
How do I change my plan?
You can change your plan right within your Bókun account in the Account and Billing section. Click Settings in the bottom left corner and click Subscription and Account and Billing. You can find further information on how to manager your plan here.
How do I view my plan?
You can view your plan right within your Bókun account in the Account and Billing section. Click Settings in the bottom left corner and click Subscription and Account and Billing.
How do I know what features and services I can add on to my monthly subscription?
You can check out our App Store for the current selection of features, products and services available. Click App store in the left-hand side menu.
How do I add on other features and services to my monthly subscription?
You can check out our App Store for the current selection of features, products and services available. Click App store in the left-hand side menu.
How do I pay for a Bókun subscription?
You can pay for your Bókun subscription with a debit/credit card. If you don’t have a credit-card, we also accept PayPal.
How do I cancel my Apps?
You can manage your Apps within your Bókun account in the Account and Billing section.
How can I close my account?
For closures, please reach out to our customer support team at support@bokun.io.